Managed Services

Our Epic managed services make it easier for healthcare customers to concentrate on what they do best: providing excellent patient care.

  • 24/7 operational support and life-cycle management - including maintenance patches and updates.
  • Building block architecture of the cloud - optimizes the platform for your specific Epic configuration for a highly-interoperable and scalable solution.
  • System monitoring, performance tuning and capacity management - provides the most out of your Epic system by continually optimizing performance.
  • Business resilience - the Velocity Cloud Application Management Platform (VCAMP) model and fault-redundant, N+2 system design with site diverse disaster recovery services provide exceptional security and business resilience.

Consulting Services

  • Certified administrators in Epic components (Intersystems Cache database, Epic Client System Manager, ClarityTM, ChroniclesTM, Data Courier, HyperspaceTM)
  • Secure, HIPAA-compliant hosting
  • Adaptive architecture to easily had physician groups and clinics
  • Flexible private cloud solution for savings up to 50%
  • 24/7/365 customer support model

BI Solutions